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Explore all books in Business & Economics / Customer Relations category

Customer Relationship Management

Concepts and Technologies

Francis Buttle , Stan Maklan

Business & Economics / Customer Relations

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Unleashing Excellence

The Complete Guide to Ultimate Customer Service

Dennis Snow , Teri Yanovitch

Business & Economics / Customer Relations

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Six Sigma in HR Transformation

Achieving Excellence in Service Delivery

Ian Hunter , Jo Radford , Mircea Albeanu

Business & Economics / Customer Relations

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Customer Relationship Management

A Global Perspective

Gerhard Raab

Business & Economics / Customer Relations

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Delivering Happiness

A Path to Profits, Passion, and Purpose

Tony Hsieh

Business & Economics / Customer Relations

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Marketing in the Participation Age

A Guide to Motivating People to Join, Share, Take Part, Connect, and Engage

Daina Middleton

Business & Economics / Customer Relations

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Customer Success

How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Dan Steinman , Lincoln Murphy , Nick Mehta

Business & Economics / Customer Relations

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Bold

How to be Brave in Business and Win

Andy Milligan , Shaun Smith

Business & Economics / Customer Relations

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Customer Data Platforms

Use People Data to Transform the Future of Marketing Engagement

Christopher B. O'Hara , Martin Kihn

Business & Economics / Customer Relations

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Retail Supply Chain Management

James B. Ayers , Mary Ann Odegaard

Business & Economics / Customer Relations

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Beyond Advertising

Creating Value Through All Customer Touchpoints

Catharine Findiesen Hays , Yoram (Jerry) Wind

Business & Economics / Customer Relations

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Handbook of Services Marketing and Management

Dawn Iacobucci , Teresa Swartz

Business & Economics / Customer Relations

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The Rise of Blockchain Applications in Customer Experience

Alolo, Abdul-Raheed , Amoako, George Kofi , Awini, Gideon , Majeed, Mohammed , Ofori, Kwame Simpe

Business & Economics / Customer Relations

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Matter

Move Beyond the Competition, Create More Value, and Become the Obvious Choice

Julie Williamson , Peter Sheahan

Business & Economics / Customer Relations

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The Secrets of Word-of-Mouth Marketing

How to Trigger Exponential Sales Through Runaway Word of Mouth

George Silverman

Business & Economics / Customer Relations

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