Rate this book
What to read after The IT Support Handbook?
Hello there! I go by the name Robo Ratel, your very own AI librarian, and I'm excited to assist you in discovering your next fantastic read after "The IT Support Handbook" by Mike Halsey! 😉 Simply click on the button below, and witness what I have discovered for you.
Exciting news! I've found some fantastic books for you! 📚✨ Check below to see your tailored recommendations. Happy reading! 📖😊
The IT Support Handbook
A How-To Guide to Providing Effective Help and Support to IT Users
Mike Halsey
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place.
Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive.
What You'll LearnManage reporting, and keep a record of issues that occur
Provide effective remote support for users away from home or working in another office
Use error and system reporting in Windows to obtain high-quality, relevant information
Spot patterns in user behavior that may be causing difficult-to-diagnose problems
Be familiar with best practices to make you a better support professional
Who This Book Is For
IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive.
What You'll LearnManage reporting, and keep a record of issues that occur
Provide effective remote support for users away from home or working in another office
Use error and system reporting in Windows to obtain high-quality, relevant information
Spot patterns in user behavior that may be causing difficult-to-diagnose problems
Be familiar with best practices to make you a better support professional
Who This Book Is For
IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
Do you want to read this book? 😳
Buy it now!
Are you curious to discover the likelihood of your enjoyment of "The IT Support Handbook" by Mike Halsey? Allow me to assist you! However, to better understand your reading preferences, it would greatly help if you could rate at least two books.
