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National Assessment of College Student Learning

Identifying College Graduates' Essential Skills in Writing, Speech and Listening, and Critical Thinking : Final Project Report

Elizabeth A. Jones , Steven Hoffman

Education / Educational Psychology

This study used an iterative Delphi survey process of about 600 faculty, employers, and policymakers to identify writing, speech and listening, and critical thinking skills that college graduates should achieve to become effective employees and citizens (National Education Goal 6). Participants reached a consensus about the importance in critical thinking of the ability to detect: indirect persuasion including the use of leading questions that are biased towards eliciting a preferred response, use of misleading language, use of slanted definitions or comparisons, and instances where irrelevant topics or considerations are brought into an argument to divert attention from the original issue. With regard to effective writing respondents thought that graduates should be able to use active or passive voice where appropriate, use correct grammar, use specific language conventions of their academic discipline, and use language that their audience understands. With regard to speech communication skills respondents reached agreement about the importance of information exchange, conversation management, group communication, and using and understanding spoken English and non-verbal signs. Extensive tables detail the Delphi survey results. (Contains 168 references.) (JB)
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