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More than Words
Navigating the Complex World of Communication
Natalie Hyde , Valerie Sherrard
Maybe you’ve never thought about it, but you are constantly communicating, and with more than just words. Body language, hand gestures, facial expressions — they all have a lot to say. Are you aware of the silent signals you may be sending? How do you read verbal and nonverbal cues from other people?
Through this illustrated book, you will learn how to communicate effectively — virtually and in person — with more confidence and fewer misunderstandings. You’ll learn about active listening, speaking skills, empathy, conflict resolution, critical thinking, and more!
Then you’ll put your newfound knowledge into practice through individual exercises and group activities that will help you master your communication superpowers!
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