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Managing Strategic Enterprise Systems and E-government Initiatives in Asia

A Casebook

Shan-Ling Pan

Business & Economics / Strategic Planning

This book presents a socio-technical view of strategic informationsystems issues such as enterprise systems implementation andmanagement, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studiesdocumenting experiences of utilizing enterprise systems ande-government initiatives in organizations and government agencies fromAsia-Pacific countries such as Australia, India, Singapore, and SouthKorea
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