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Keys to Communication
A Handbook for School Success
Doreen S. Geddes
Effective organizational communication can greatly enhance the quality of the school environment and professional/personal relationships. This book focuses on successful communication skills that can help make the school environment a productive experience for administrators, school staff, students, and parents. Chapter 1 discusses the importance of effective communication for organizational effectiveness and identifies the characteristics of successful communication. Chapter 2 describes some of the pitfalls involved in the communication process and offers strategies for avoiding them. The third chapter discusses the crucial roles played by self-esteem, perceptions, and effective listening in communication and offers suggestions for enhancing the self-esteem of teachers and staff. The importance of nonverbal communication and how it functions are described in the fourth chapter. The final chapter presents strategies for creating a supportive communication climate and for coping with conflict. An annotated bibliography of 17 sources is included. (LMI)
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