What to read after Health Care and Hospital Environment?

Unit 1: Introduction to Health Care and Hospital Environment Basic Understanding of HealthCare and Hospital Environment- What entails healthcare and hospital environment and how the built-in hospital environment influences health, Definition of Micro and Macro HealthCare Environmental Factors, Attributes of environmental safety in hospitals. External hospital environment and its impact on health care. Health care delivery at the hospital, admission process, waiting time, attitude of the staff, facilities. Health care environment in the primary, secondary and tertiary care centres. Unit 2: Environmental Safety Describe the hospital environment and the Interactions of various aspects like patients, staff, and equipment. Internal and External Factors- Different internal factors like waste management, noise, and infection control and External factors such as sources and treatment of water, sewage treatment and disposal affecting the hospital environment. Discussion on the interplay of some internal factors like 1. Waste management 2. Noise 3. Infection control 4. Radiation safety, 5. General building safety, 6. Water quality, 7. Heating, Ventilation, and Air Conditioning. Infection control in the hospital, Guidelines Unit 3: Hospital Environment and its impact on Patient Satisfaction Three pronged Approaches- To improve patient satisfaction and patient experience. People, Process, Place Model or the patient-centered Model vs value based models. Importance of good patient-provider communication and physician empathic attitude, User perspectives and user involvement. Unit 4: Communication Strategies in HealthCare and Hospital Environment Strategies for improving Patient-Provider Communication, need for patient education, communication technologies using emails/ patient portals, clarity about the patient portal, benefits of patient’s portal, providers endorsement of portals, teach patient to use the portal, telehealth and its benefits, health apps and its effect on communication, facilitation in remote patient care. Unit 5: Foundations to HealthCare Research Introduction to Research in Healthcare Organisations. Introduction to healthcare and business research, Characteristics of Scientific Research, Introduction to Research Problem, Research Questions and Hypothesis, Research approaches, Research Process (Steps involved in conducting research for a health care setting), Health care research in research institute versus hospital. Introduction to Measurement, Sampling and Data Analysis Unit 6: Case study and Exploratory Research Can be on any particular topic for betterment of health care services, Writing skills: report writing, manuscript