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Communication in Nursing - E-Book

Julia Balzer Riley

Medical / Caregiving

Immerse yourself in the topic of communication in the workplace with an interesting conversation about the communication demands of today’s nursing practice! Communication in Nursing, 8th Edition adopts a uniquely practical and personal approach, providing extensive examples, exercises, and techniques that help you understand important concepts and apply communication skills in a variety of clinical settings. With its conversational tone, this relatable text takes you beyond theory to show you how to use communication as a tool to limit stress in your nursing practice. A new Active Learning feature that promotes goal-directed reading, and additional QSEN exercises highlight the importance of assertive communication in promoting quality, safe care for clients — all in an easy-to-read magazine layout.

  • QSEN preface and exercises stress how communication impacts safety and quality of care.
  • Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.
  • "Reflections on..." boxes provide thoughtful summary exercises at the end of each chapter that give you a specific task to help you integrate chapter material into the broader scope of nursing practice.
  • Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes keep your attention by providing moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice.
  • Exercises throughout each chapter help you master chapter techniques and strengthen your communication skills.
  • NEW! Active Learning feature in every chapter promotes active, goal-directed reading.
  • NEW! Exercises in each chapter, including reflective journaling, remediation, online and group activities, and discussion topics, help facilitate various learning types.
  • NEW and UPDATED! Additional QSEN exercises and an updated QSEN preface highlight the importance of assertive communication in promoting quality, safe care for clients.
  • NEW! Discusses the importance of interprofessional education and communication in the healthcare environment.
  • NEW! Addresses the importance of "presence" in nursing — being present for clients, families, colleagues, and self.
  • NEW! New content on healthy grief and the issues of death denial and death phobia and professional boundaries related to social media.
  • NEW! Coverage of the most current research about the importance of self-care.
  • NEW! Explains the importance of the concept of "the pause" in communication so you better understand how and when to use pauses.
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