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Business Telecom Systems
A Guide to Choosing the Best Technologies and Services
Kerstin Peterson
For anyone involved in buying and managing telephone systems, this book brings clarity to the confusing array of products and services (like voicemail, interactive voice response, fax-on-demand, T-1, DSL, etc.). The author explains how each technology works, and what its practical applications are, so readers can choose the best systems and service
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