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Business and Professional Communication

KEYS for Workplace Excellence

Kelly M. Quintanilla , Shawn T. Wahl

Language Arts & Disciplines / Communication Studies

Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA)

Business and Professional Communication provides students with the knowledge and skills they need to move from interview candidate, to team member, to leader. Accessible coverage of new communication technology and social media prepares students to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers students to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors.

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