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Bartender Training Manual

by The Bar and Restaurant Experts

Ryan Dahlstrom

Business & Economics / Training

The Most Requested Training Manual in the Industry Today -

Bartender Training Manual – Table of Contents
INTRODUCTION
TRAINING & DEVELOPMENT
Acceptable Bartending StandardsUnacceptable Bartending StandardsTechniques Resulting in TerminationThree Strike RulesPersonal AppearanceUniformsPro Active BartendingAlcohol Consumption & ToleranceAlcohol Awareness PolicyAwareness Sequence of Service and ResponseWORKING THE BAR
Bartender Sequence of ServiceUp-SellingSuggestive SellingTerminologyCONDUCTING TRANSACTIONS
Register OperationsPayment MethodsCash Handling SequenceCredit Card PreauthorizationCredit Card Authorization for Total AmountGuest Check Presentation, Delivery and RetrievalCredit Card Tip PolicyComps & VoidsPRICING STRUCTURE
WELL SET UP / BACK BAR SET UP
Bottle Placement DiagramPREPARING DRINK ORDERS
Drink MakingDrink Service & DeliveryBartender & Customer Transaction TimesANATOMY OF A COCKTAIL
GlasswareIceGarnishesRECIPES
Shot RecipesDrink RecipesSignature DrinksSERVICE WELL
SHIFT RESPONSIBILITIES
Opening ShiftMid ShiftEnd Of ShiftService Well Deep CleaningBack Bar CleaningWeekly CleaningHealth Department ComplianceGarbage CansBreaking BottlesTIP POOL
CONCLUSION
TEAM WORK
INTEGRITY

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