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Age-Inclusive ICT Innovation for Service Delivery in South Africa

A Developing Country Perspective

Jaco Hoffman , Vera Roos

Political Science / Public Policy / Social Policy

1. Population Ageing and ICTs.

Jaco Hoffman

2. Legislative frameworks informing municipal service delivery: the gap between what ought to be and what actually transpires.

Anél du Plessis, Vera Roos and Jaco Hoffman

3. A baseline assessment of older South Africans' mobile phone usage across rural-urban contexts.

Mianda Erasmus, Ngeni Ntombela, Nopasika (Fido) Maforah and Elizabeth Bothma

4. The story of developing ICTs to promote holistic service delivery to older persons: The we-DELIVER project.

Vera Roos

5. Data collection tools, analysis and application using ICTs.

Mianda Erasmus and Vera Roos

6. Research integrity in a community-based project - a critique of individualised and Western ethical protocols.

Vera Roos and Jaco Hoffman and Ngeni Ntombela

7. Managing diversity in a multi-cultural and multi-lingual environment: The case of the we-DELIVER project.

Ngeni Ntombela, Juan Steyn, Nopasika (Fido) Maforah and Kgomotso Theledi

8. Feasible ICTs for the community following a bottom-up approach: The example of Yabelana.

Darelle van Greunen, Juan Steyn and Ian Rothmann (Jnr)

9. Mitigating or inhibiting (intergenerational) relational experiences around older persons' mobile phone use.

Vera Roos, Jaco Hoffman and Choja Oduaran

10. The theory and practice of impact and sustainability: The we-DELIVER project.

Hendri Coetzee, Ngeni Ntombela and T'sitso Monaheng

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